PRABASWARA, Edson Abrar Rasendria; WONO, Hilda Yunita. Interpersonal Communication and Customer Satisfaction: Evidence from a Premium Café in Surabaya. Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi), [S. l.], v. 10, n. 4, p. 1478–1486, 2026. DOI: 10.35870/jtik.v10i4.6851. Disponível em: https://journal.lembagakita.com/jtik/article/view/6851. Acesso em: 10 may. 2026.