ULFIA, Yessi Nasia; FITRI INDAH PUSPITANINGSIH; FESA PUTRA KRISTANTO. Implementasi Customer Relationship Management (Crm) di Industri Kecil Menengah (Ikm) Furnitur Menggunakan Microsoft Excel dan Visual Basic For Application (VBA). JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), [S. l.], v. 9, n. 2, p. 363–375, 2023. DOI: 10.35870/jemsi.v9i2.1029. Disponível em: https://journal.lembagakita.com/jemsi/article/view/1029. Acesso em: 18 apr. 2026.