HASIBUAN, Frede Rika; ARIF, Muhammad; ASTUTI, Dwi. Analysis of The Effect of Reliability in Service Quality on Customer Satisfaction at JNE Express in Bengkalis District. International Journal of Management Science and Information Technology, [S. l.], v. 6, n. 2, p. 1219–1227, 2026. DOI: 10.35870/ijmsit.v6i2.7814. Disponível em: https://journal.lembagakita.com/ijmsit/article/view/7814. Acesso em: 20 jul. 2026.