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Keywords: "Service Quality"

Driving User Satisfaction and Purchase Intention of Mobile Health Applications: Evidence from Indonesian Hospitals

Authors: Angelica Shania Dani Putra Benjamin, Novika Candra Astuti

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Angelica Shania Dani Putra Benjamin: Institut Teknologi Bandung
Novika Candra Astuti: Institut Teknologi Bandung
Pages: 2304-2312
DOI:  10.35870/emt.v10i4.7126
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Pengaruh Kualitas Pelayanan dan Lingkungan Kerja Terhadap Kepuasan Pelanggan Kapal Mutiara Berkah 1

Authors: M. Ferlin Aziz Hakim, Ardansyah, Hepiana Patmarina

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M. Ferlin Aziz Hakim: Universitas Bandar Lampung
Ardansyah: Universitas Bandar Lampung
Hepiana Patmarina: Universitas Bandar Lampung
Pages: 688-695
DOI:  10.35870/emt.v7i3.1188
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Implementasi Sistem Pengendalian Manajemen Berbasis Prinsip Good Corporate Governance untuk Meningkatkan Kinerja Pelayanan Publik pada Kantor Dispendukcapil Kota Surabaya

Authors: Yekti Utami, Bonnie Soeherman

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Yekti Utami: University of Surabaya
Bonnie Soeherman: University of Surabaya
Pages: 213-222
DOI:  10.35870/emt.v9i1.3479
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Efektifitas Pelaksanaan Fungsi Manajemen dalam Meningkatkan Pelayanan pada BAPPELITBANGDA Kabupaten Tojo Una-Una

Authors: Abdul Khalid Hs. Pandipa

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Abdul Khalid Hs. Pandipa: Universitas Sintuwu Maroso
Pages: 291-300
DOI:  10.35870/emt.v7i1.948
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Pengaruh Kualitas Produk dan Harga Terhadap Kepuasan Pengepul Pisang di Kabupaten Oku Selatan (Studi Kasus Desa Rantau Panjang Kecamatan Buay Rawan Kabupaten Ogan Komering Ulu Selatan)

Authors: Asep Setiono, Iskandar Ali Alam

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Asep Setiono: Universitas Bandar Lampung
Iskandar Ali Alam: Universitas Bandar Lampung
Pages: 887-895
DOI:  10.35870/emt.v7i4.1490
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Analisis Penerapan Strategi Pemasaran dalam Meningkatkan Pengguna Aplikasi Ageu Jek di Kabupaten Purwakarta

Authors: Dinda Amalia, Dewi Puspasari, Dini Fitriani, Srie Hendraliany

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Dinda Amalia: Affiliation name not available , Sekolah Tinggi Ilmu Ekonomi Wibawa Karta Raharja
Dewi Puspasari: Affiliation name not available , Sekolah Tinggi Ilmu Ekonomi Wibawa Karta Raharja
Dini Fitriani: Affiliation name not available , Sekolah Tinggi Ilmu Ekonomi Wibawa Karta Raharja
Srie Hendraliany: Affiliation name not available , Sekolah Tinggi Ilmu Ekonomi Wibawa Karta Raharja
Pages: 957-963
DOI:  10.35870/emt.v8i3.2790
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Peran Manajemen Talenta, Profesionalisme Anggota, Kualitas Pengawasan Internal, dan Kepuasan Kerja terhadap Kinerja Transformasi Reformasi Polri

Authors: Agung Kusprabandaru, Vita Mayastinasari

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Agung Kusprabandaru: Sekolah Tinggi Ilmu Kepolisian
Vita Mayastinasari: Sekolah Tinggi Ilmu Kepolisian
Pages: 913-921
DOI:  10.35870/emt.v10i2.6047
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Strategy Analysis of Retail Mix Implementation on Enhancing the Marketing Capabilities of MSMEs

Authors: Dewi Octaviani, Yanisha Dwi Astari

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Dewi Octaviani: Politeknik Negeri Bengkalis
Yanisha Dwi Astari: Politeknik Negeri Bengkalis
Pages: 1320-1329
DOI:  10.35870/emt.v10i3.6299
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Comparison of Organizational Structures of the Baduy and Banten Kidul Indigenous Communities and Their Impact on Community Satisfaction Based on the Community Satisfaction Index

Authors: Agus Pranamulia, Mulyana Gustira Putra

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Agus Pranamulia: Universitas Nusa Bangsa
Mulyana Gustira Putra: Universitas Nusa Bangsa
Pages: 1411-1423
DOI:  10.35870/emt.v10i3.5795
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The Impact of Job Satisfaction, Welfare, and Visionary Leadership on Employee Organizational Commitment at Teuku Umar Aceh Jaya Regional General Hospital

Authors: Salawati, Risma Agustina Sidauruk, Irsyad Praja Fahmi Ritonga, Zulfadly Alhabsyi Ritonga, Ahmad Fahmi, Nilawati Nasti

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Salawati: North Sumatra Islamic University
Risma Agustina Sidauruk: North Sumatra Islamic University
Irsyad Praja Fahmi Ritonga: Universitas Islam Sumatera Utar , Affiliation name not available
Zulfadly Alhabsyi Ritonga: North Sumatra Islamic University
Ahmad Fahmi: North Sumatra Islamic University
Nilawati Nasti: North Sumatra Islamic University
Pages: 87-95
DOI:  10.35870/emt.v9i1.3415
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Analysis of the Influence of Work Experience, Work Morale, and Working Period on Employee Productivity at the Birem Bayeun Sub-district Office, East Aceh

Authors: Ari Zuwanda, Sitti Aminah, Tauviq Riza, Ady Akmal Shiddiq, Yunita Silvia, Sri Gustina Pane

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Ari Zuwanda: North Sumatra Islamic University
Sitti Aminah: North Sumatra Islamic University
Tauviq Riza: North Sumatra Islamic University
Ady Akmal Shiddiq: Universitas Islam Sumatera Utara, Kota Medan , Affiliation name not available
Yunita Silvia: North Sumatra Islamic University
Sri Gustina Pane: North Sumatra Islamic University
Pages: 55-62
DOI:  10.35870/emt.v9i1.3413
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Persepsi Pelayanan dan Minat Nasabah Bank Syariah Indonesia: Peran Religiusitas Islam sebagai Pemoderasi

Authors: Muhammad Arifin, Khairul Amri

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Muhammad Arifin: Universitas Islam Negeri Ar-Raniry , Affiliation name not available
Khairul Amri: Universitas Islam Negeri Ar-Raniry , Affiliation name not available
Pages: 1528-1538
DOI:  10.35870/emt.v8i4.3240
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Pengaruh Account Representative (AR) dan Pemahaman Perpajakan Terhadap Kepatuhan Wajib Pajak Orang Pribadi (Studi Kasus pada KPP Pratama Bandar Lampung I)

Authors: Wely Erike, Syamsu Rizal

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Wely Erike: Universitas Bandar Lampung
Syamsu Rizal: Universitas Bandar Lampung
Pages: 801-807
DOI:  10.35870/emt.v7i3.1266
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The Effect of Social Media Marketing and Customer Experience on Customer Satisfaction in Furniture Stores in Bitung City with the Mediating Role of Disconfirmation

Authors: Felisya Feriska Syalomita Makoli, Indrajit Indrajit

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Felisya Feriska Syalomita Makoli: Universitas Klabat
Indrajit Indrajit: Universitas Klabat
Pages: 1673-1682
DOI:  10.35870/emt.v10i3.6591
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Model Penguatan Kapasitas SDM dalam Mendorong Transformasi Kelembagaan Polri melalui Kepemimpinan Visioner, Kompetensi Personel, Budaya Profesional, dan Sistem Pengawasan

Authors: Vita Mayastinasari, Bayu Suseno

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Vita Mayastinasari: Sekolah Tinggi Ilmu Kepolisian
Bayu Suseno: Kepolisian Daerah Kalimantan Barat
Pages: 990-999
DOI:  10.35870/emt.v10i2.6051
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Peran Pengembangan Karier, Kepemimpinan Humanis, Integritas Profesi, dan Manajemen Kinerja terhadap Modernisasi SDM Polri

Authors: Slamet Riyadi, Rahmadsyah Lubis

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Slamet Riyadi: Sekolah Tinggi Ilmu Kepolisian
Rahmadsyah Lubis: Sekolah Tinggi Ilmu Kepolisian
Pages: 905-912
DOI:  10.35870/emt.v10i2.6046
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Kontribusi Kompetensi Profesional, Komitmen Integritas, Kemampuan Adaptasi, dan Kepuasan Organisasi terhadap Transformasi Sumber Daya Manusia Polri

Authors: Didit BWS, Muhammad Afifi Rahman

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Didit BWS: Sekolah Tinggi Ilmu Kepolisian
Muhammad Afifi Rahman: Akademi Sekretari Dan Manajemen Indonesia Surabaya
Pages: 654-664
DOI:  10.35870/emt.v10i2.6042
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Peran Strategi Pemasaran Digital dalam Meningkatkan Kesadaran Merek dan Loyalitas Konsumen: Studi Kasus Platform E-commerce di Indonesia

Authors: Yohannes Yesawen, Sri Utami Ady

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Yohannes Yesawen: Universitas Dr. Soetomo
Sri Utami Ady: Universitas Dr. Soetomo
Pages: 759-765
DOI:  10.35870/emt.v10i2.5981
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Pengaruh Komunikasi dan Keterampilan terhadap Efektivitas Kerja Bidan di Puskesmas Sukaluyu Kabupaten Cianjur

Authors: Diah Aprilliasari, Rian Andriani, Juli Asril

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Diah Aprilliasari: Universitas Adhirajasa Reswara Sanjaya
Rian Andriani: Universitas Adhirajasa Reswara Sanjaya
Juli Asril: Universitas Adhirajasa Reswara Sanjaya
Pages: 99-106
DOI:  10.35870/emt.v10i1.5281
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Pengaruh Disiplin Kerja dan Kreativitas Karyawan terhadap Kinerja Karyawan (Studi Kasus Hotel Permata Lampung Barat)

Authors: Hepiana Patmarina, Ahmad Rais Rozan Mubarak

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Hepiana Patmarina: Universitas Bandar Lampung
Ahmad Rais Rozan Mubarak: Universitas Bandar Lampung
Pages: 336-343
DOI:  10.35870/emt.v10i1.5109
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Dinamika Sumber Daya Manusia (SDM): Studi Tentang Turnover Karyawan Pada Rumah Makan Padang “Ananda”

Authors: Ilham Atim Suistaya, Sutarman Sutarman, Iskandarini Iskandarini

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Ilham Atim Suistaya: Universitas Sumatera Utara
Sutarman Sutarman: Universitas Sumatera Utara
Iskandarini Iskandarini: Universitas Sumatera Utara
Pages: 1485-1494
DOI:  10.35870/emt.v9i4.4782
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Evaluasi Efektivitas Pelatihan dan Perilaku Inovatif terhadap Kinerja Karyawan di Hotel Berbintang 4 di Jakarta Timur

Authors: Salma Nadhifa Djaswandini, Vasco Adato H. Goeltom, Reagan Brian

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Salma Nadhifa Djaswandini: Universitas Pelita Harapan
Vasco Adato H. Goeltom: Universitas Pelita Harapan
Reagan Brian: Universitas Pelita Harapan
Pages: 1807-1818
DOI:  10.35870/emt.v9i4.4680
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The Effect of Marketing Mix on Customer Satisfaction Level at Bank Sumsel Babel Pagar Alam Branch: A Case Study of Hajj Savings in 2021-2023

Authors: Dismita Citra Dewi, Ranti Agustina

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Dismita Citra Dewi: Institut Agama Islam Pagar Alam
Ranti Agustina: Institut Agama Islam Pagar Alam
Pages: 1768-1777
DOI:  10.35870/emt.v9i4.4664
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How Critical Chain Project Management and IoT-Based Predictive Maintenance Enhance Infrastructure Delivery: A Case Study of Mid-Scale Bridge Construction in Central Java

Authors: Mohammad Akbar Arravli, Dessy Isfianadewi, Yusuf Ahmad Sudrajat

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Mohammad Akbar Arravli: Islamic University of Indonesia
Dessy Isfianadewi: Islamic University of Indonesia
Yusuf Ahmad Sudrajat: Islamic University of Indonesia
Pages: 1014-1024
DOI:  10.35870/emt.v9i3.4326
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Transformasi Digital Pegawai Negeri Sipil (PNS): Upaya Meningkatkan Budaya Kerja dan Kompetensi Pegawai terhadap Kinerja Kerja di Dinas Kebudayaan, Pariwisata, dan Ekonomi Kreatif Provinsi Sumatera Utara

Authors: Dewi Suma

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Dewi Suma: Universitas Pembinaan Masyarakat Indonesia
Pages: 972-978
DOI:  10.35870/emt.v9i3.4244
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