1.
Sari JP, Hayat H. Strategi Customer Relationship Management dalam Membangun Loyalitas Pelanggan: Studi Kasus TravelKif dengan Pendekatan Model IDIC. J. EMT KITA [Internet]. 2026 Oct. 1 [cited 2026 Jul. 1];10(4):2522-3. Available from: https://journal.lembagakita.com/emt/article/view/6919