PUTRA, Hafiz Fernanda; NEGARA, Tri Lestira Putra Warga. Pengaruh Customer Relationship Management dan Kualitas Layanan Terhadap Kepuasan Nasabah PT. Clipan Finance Bandar Lampung. Jurnal EMT KITA, [S. l.], v. 8, n. 1, p. 137–146, 2024. DOI: 10.35870/emt.v8i1.1910. Disponível em: https://journal.lembagakita.com/emt/article/view/1910. Acesso em: 28 may. 2026.