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Exploring Key Determinants of Customer Satisfaction and Loyalty: Strategies for Business Sustainability in the Modern Era
Authors: Nany Budi Hardjayanti, Amirah Andika Rifdayanti , Satrya Bayu irawan
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Determinants of Repurchase Intention on E-Grocery Alfagift
Authors: Elistia, Resty Emerellia Septiani
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Regression and Correlation Analysis in Assessing Factors Influencing Customer Satisfaction in the Healthcare Sector
Authors: Welly Surjono
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Application of The Technology Acceptance Model in Measuring Customer Satisfaction and Loyalty
Authors: Muh Tasrif, Anton Agus Setiawan, Edy Purwo Saputro, Kussudyarsana
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The Influence of Service Quality, Brand Image, and Customer Satisfaction on Customer Loyalty of Bekam Therapy Center Jember
Authors: Deddy Dwi Purnomo, Anindya Restu Permana, Dedy Irawan, Nurul Qomariah
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The Influence of Quality of Service and Customer Satisfaction With Customer Loyalty at PT. Bank Shinhan Indonesia Bandung Cihampelas Branch
Authors: Wala Erpurini
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The Effect of Islamic Service Quality on Customer Satisfaction and Loyalty in Islamic Banks in Indonesia
Authors: Anjelisa, Indah Fatmawati, Nuryakin
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Formation Process of Expectations and Satisfaction of Construction Design and Build Service in Surakarta, Indonesia: The Perspective of Construction Service Users
Authors: Mirza Mar’i Muhammad, Soepatini, Muzakar Isa
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A Study of The Relationship Among Shopee E-commerce Platform E-service Quality, E-trust, E-customer Satisfaction and Behavioral Intentions of Online Shopping Customers
Authors: Galih Pratama, Erlita Ridanasti
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Customer Satisfaction Based on Marketing Mix Strategy (7P) at PT Tirta Perkasa Sejahtera Bondowoso
Authors: Inge Cellianada Cahyono, Dani Kurniawan, Indri Agustin, Arik Muji Winarni, Setiyo Budi Tripriyono, Maghfur El Muhammady, Nurul Qomariah, Nursaid, Mu’ah
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Analysis of the Strategy for the Implementation of Klik Indomaret E-Commerce Application in Improving the Quality of Consumer Service
Authors: Asrawan, Cholifatul Sholikah
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The Effect of Social Media and Service Quality on Patient Loyalty with Satisfaction as Mediation at Mojosongo Clinic 1
Authors: Rahmad Setia Budi, Edy Purwo Saputro, Yusuf Alam R
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Customer Engagement, Customer Equity & Intention to Reuse Mobile Service Applications (A Case Study of Dana Application Users)
Authors: Asep Agung Prastio, Erlita Ridanasti
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Application of the KNN Algorithm to Assess Customer Satisfaction at A2 Collection Sei Silau Timur
Authors: Lutfi Anniswa Sitorus, Jeperson Hutahaean, Cecep Maulana
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The Role of Service Quality, Trust and Location in Increasing Café Customer Repurchase Intention
Authors: Arie Setyawan, Alfian Perdana Putra, Dwi Aprilia Nurhaliza, Gustiani, Muhammad Mandalla Faradis, Nurul Qomariah
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Store Atmosphere Analysis Moderates the Effect of Food and Beverage Quality and Service Quality on Consumer Satisfaction at Atlas Coffee and Bike in Pekanbaru City
Authors: Widya Handayani, Irham Fahmi, Sayed Mahdi, Zulfadli
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Effect of Product Quality and Service Quality Against Consumer Satisfaction Case Study On UKM Wawarungan Ijot, Cimahi City
Authors: Ega Nurhaidah Sari, Doni Dirgantara Asikin
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Digital Transformation in Banking Management: Optimizing Operational Efficiency and Enhancing Customer Experience
Authors: Yuli Alam, Siti Nur Azizah, Caroline
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Implementation of Virtual Reality (VR) and Augmented Reality (AR) in Marketing and Service Development to Increase Customers in the Hospitality Sector
Authors: Ahmad Solihin, Siti Nur Azizah, Sutomo
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Intelligent Systems for Sustainable Digital Ecosystems in Fast-Food Services: Shaping Generation Z Consumption Behaviors and Environmental Outcomes
Authors: Andreas Aji Purbokusumo, M. Farid Wajdi, Muhammad Sholahuddin, Fadloli
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Strategic Analysis of Cloud Computing Adoption in E-Commerce Digital Transformation
Authors: Chriestina
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Assessing Future Purchase Intentions in E-Commerce: An Empirical Study on Digital Consumers
Authors: Rorlen, Margarita Ekadjaja, Christiandinata Tjandra Bravo
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Factors Influencing Online Shopping Decisions in the Fashion Industry
Authors: Welly Surjono
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The Influence of Human Resource Competencies and Facilities on Hotel Occupancy: Consumer Satisfaction Mediation in Makassar City
Authors: Edi Jusriadi, Ambo Uleng