Published: 2026-05-14
Physical Humanlikeness as A Moderator of The Relationship Between AI Influencer Marketing and Purchase Intention
DOI: 10.35870/ijmsit.v6i1.7072
Rahyono, Ayu Nursari, Lestari Wuryanti, Reza Hardian Pratama
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Abstract
The purpose of this study is to examine the role of AI influencers in enhancing social media user experience, strengthened by physical human likeness as a moderating variable to reinforce the purchasing experience. This study employs a quantitative method with a sample of 250 respondents who have experience in purchasing through artificial intelligence. The data analysis technique used is SEM-PLS, conducted using SmartPLS 4.0. Artificial intelligence improves customer interaction and engagement, which in turn increases purchase intention. Additionally, Companies should integrate human-like elements into AI services, such as more empathetic communication styles, personalized responses, and the ability to capture customers’ emotional context. This approach enhances customer engagement and experience, ultimately increasing purchase intention. This study extends the literature in AI marketing by demonstrating that the success of AI is not solely dependent on technological advancement, but also on its ability to create interaction experiences that resemble human interactions.
Keywords
Physical Humanlikeness; AI Influencer Marketing; Purchase Intention
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Article Information
This article has been peer-reviewed and published in the International Journal of Management Science and Information Technology. The content is available under the terms of the Creative Commons Attribution 4.0 International License.
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Issue: Vol. 6 No. 1 (2026)
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Section: Articles
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Published: 2026-05-14
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License: CC BY 4.0
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Copyright: © 2026 Authors
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DOI: 10.35870/ijmsit.v6i1.7072
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Rahyono, Universitas Malahayati
Management Study Program, Faculty of Economics and Management, Universitas Malahayati, Bandar Lampung City, Lampung Province, Indonesia
Ayu Nursari, Universitas Malahayati
Management Study Program, Faculty of Economics and Management, Universitas Malahayati, Bandar Lampung City, Lampung Province, Indonesia
Lestari Wuryanti, Universitas Malahayati
Management Study Program, Faculty of Economics and Management, Universitas Malahayati, Bandar Lampung City, Lampung Province, Indonesia
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